e-Referral
What is NHS e-Referral Service?

If you have been referred by your GP for an appointment with a healthcare provider, you may be able to book your appointment with NHS e-Referral Service, which replaced Choose and Book in June 2015. Most services are available via NHS e-Referral Service. You can choose the date and time of your appointment and your GP may be able to book your appointment there and then.

However, you have the right to think about your choices, compare different options and book your appointment at a later stage. If so, you'll be given an appointment request letter, which includes your unique booking reference number, NHS Number and a list of hospitals or clinics to choose from. In addition you'll be given a password, which allows you to book your appointment via NHS e-Referral Service either over the phone using The Appointments Line 0345 6088888 or log in to NHS e-Referral Service online.

NHS e-Referral Service will also give you the ability to:
  • Plan and manage your appointments around any existing appointments, if you are currently undergoing treatment
  • Fit your treatment in with your other commitments, at home and at work
  • Choose appointments that fit with your carer's schedule
  • check the status of your referral and change or cancel your appointments easily, either over the phone or online

For more information see the e-Referrals NHS Website



Book Online
Click here to view our online services
PPG
Click here for information on about the Patient Participation Group
Appointments
Click here for information on booking appointments
Survey
Click here to view patient survey reports
Patient Group (PPG)
For information on the Patient Participation Group (PPG) or to view reports from previous meetings Click here
Contact Numbers
Surgery:
020 8573 2037
Harmoni Out of Hours:
0300 130 3018
NHS Direct:
0845 4647
Hillingdon Hospital:
01895 238282
NHS 111 Service:
111
nhs 111 service
Back to Top 020 8573 2037 157 Old Station Road, Hayes, UB3 4NA